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Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes how dhagavishwaska collects, uses, and protects your personal information when you visit our website and use our services. We are committed to protecting your privacy and handling your data responsibly and transparently.

Who We Are

We operate a comprehensive guide for smartphone setup and daily use, offering tutorials and courses specifically designed for people over forty. Our website provides Android and iPhone setup instructions, everyday app usage guidance, and educational content to help you master your mobile devices. We serve users in Kaunas and beyond with practical, accessible technology education.

Information We Collect

We collect information in several ways to provide and improve our services:

  • Contact Information: When you reach out through contact forms, we collect your name, email address, phone number, and message content.
  • Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, device type, browser information, and IP address.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website performance.
  • Course Registration: If you enroll in our courses, we collect personal details needed for account creation and course access.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you submit contact forms or sign up for courses, you provide explicit consent for us to process your data.
  • Legitimate Interest: We analyze website usage to improve our content, enhance user experience, and ensure website security.
  • Legal Obligation: We may process data when required by law, regulation, or legal authority requests.
  • Contract Performance: When you enroll in courses, we process data necessary to deliver the service you requested.

How We Use Your Information

Your information helps us provide better services and support to our users:

  • Responding to your inquiries and providing customer support
  • Sending course materials, updates, and educational content
  • Improving website functionality and user experience
  • Analyzing usage patterns to create more relevant tutorials and courses
  • Personalizing content recommendations based on your interests
  • Maintaining website security and preventing fraud
  • Complying with legal obligations and regulatory requirements

Data Retention

We retain your personal information only for as long as necessary to serve you and fulfill the purposes outlined in this policy:

  • Contact Form Messages: Retained for up to 24 months after your last interaction, then securely deleted.
  • Course Registration Data: Maintained for the duration of your enrollment plus 12 months after course completion for record-keeping purposes.
  • Analytics and Cookie Data: Retained for up to 14 months to track trends and improve our services.
  • Server Logs: Kept for up to 12 months for security and troubleshooting purposes.
  • Email Communications: Stored for up to 24 months unless you request deletion sooner.

Your Rights

You have important rights regarding your personal information under data protection laws:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You may ask us to correct inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal information, subject to certain legal exceptions.
  • Right to Restrict Processing: You may limit how we use your data in certain circumstances.
  • Right to Data Portability: You can request your data in a structured, portable format for transfer elsewhere.
  • Right to Withdraw Consent: If we rely on your consent, you may withdraw it at any time.
  • Right to Object: You can object to processing based on legitimate interests.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and deliver personalized content. These include session cookies that expire when you close your browser, and persistent cookies that remain on your device. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled. Our website uses analytics tools to gather aggregate usage data that helps us improve our services and content quality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encrypted connections (HTTPS) for data transmission, secure server infrastructure, and restricted access controls. However, no security system is completely impenetrable. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or access credentials associated with your account.

Third-Party Services

Our website may integrate with third-party services for analytics, hosting, and functionality. These providers may access limited information necessary to deliver their services. We ensure third parties maintain appropriate privacy and security standards. We do not share your personal information with third parties for marketing purposes without your explicit consent. Any third-party integrations are governed by their own privacy policies, which we encourage you to review.

Children's Privacy

While our courses are designed for people over forty, our website is not intentionally directed at children under 16. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

Supervisory Authority

You have the right to lodge a complaint with the competent data protection authority if you believe we have violated your privacy rights. In Lithuania, the supervisory authority is the State Data Protection Inspectorate (SDPI). You can contact them if you have concerns about our data processing practices or wish to exercise your rights.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website following changes indicates your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, concerns about our data practices, or wish to exercise your rights, please reach out to us:

Email: hello@dhagavishwaska.com

Phone: +370 5 268 4917

Address: Gediminas Avenue 47, Vilnius, 01104, Lithuania

We will respond to your requests within 30 days or as required by applicable law.